WHERE IS THE STORE BASED?
We are based in U.S.
WHERE DO YOU SHIP FROM?
We ship from our valued suppliers in the USA. We have several warehouses spread across the country so our shipping is fast and low cost.
WHAT IS YOUR ESTIMATED DELIVERY TIME?
Domestics Delivery usually takes from 5 to 9 days. Depending on where you live, times will vary. Please allow allow extra days during holiday periods as we get very busy. We'll endeavour to get your items to you as soon as possible.
International Delivery usually takes about 15–30 business days but can take longer from time to time.
WHAT IS YOUR RETURN OR REFUND POLICY?
Strictly no returns or exchanges unless there are defect(s) in the product(s) and the attention is brought to us no later than a week. So make sure you are ordering the correct item. Make sure to read the measurements in products that apply. For more information, please visit here.
CAN I PLACE THE ORDER OUTSIDE OF US?
Yes, you can place the order from any country.
WHAT ABOUT CUSTOMS FEES?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
CAN I CANCEL OR MODIFY MY ORDER AFTER I HAVE PAID FOR IT?
Please email us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
ANY OTHER QUESTIONS?
Email us at email@example.com and we are happy to help.